At xxjili, your privacy is not a footnote — it is a core commitment. This Privacy Policy explains exactly what personal information we collect when you use our platform, why we collect it, how it is stored and protected, and what rights you hold as a Filipino player. Please read this page carefully before registering or placing any bets, as using the platform constitutes your agreement to these data practices.
Here is a clear breakdown of the personal data xxjili collects, the purposes behind each category, and how long we keep it.
When you create an account on xxjili, we collect your full legal name, date of birth, email address, mobile number, and a government-issued identification number as required for age and identity verification under Philippine regulations. This information is necessary to confirm that you are at least 21 years old, that you are located in the Philippines, and that only one account is registered under your identity. We may also request a copy of a valid government-issued ID document — such as a Philippine passport, driver's licence, or postal ID — during the Know Your Customer (KYC) verification process. Identity data is stored securely using encrypted database systems and is never shared with third parties for marketing or advertising purposes. Retention of identity records is governed by our legal obligations under Philippine anti-money laundering regulations, which require us to keep verified identity documents for a minimum period even after account closure. If you believe any of your identity data is inaccurate, you have the right to request a correction at any time through the contact details provided on the FAQ page.
To process deposits and withdrawals through GCash, Maya, and other supported local payment channels, xxjili collects and records payment method identifiers, transaction reference numbers, deposit and withdrawal amounts, timestamps, and the status of each transaction. We do not store full bank account numbers or mobile wallet PINs — sensitive payment credentials are handled directly by the respective payment providers under their own security and privacy frameworks. Transaction records are maintained for regulatory compliance and for the purpose of resolving any financial disputes that may arise between you and the platform. If a withdrawal is flagged for additional verification, the relevant transaction data may be reviewed by the compliance team alongside your identity records. Financial data is never sold to third parties and is only shared with payment processors to the extent strictly necessary to complete your requested transaction. You may request a summary of your transaction history at any time by contacting support through the FAQ page.
xxjili collects data about how you interact with the platform, including the pages you visit, the games or betting markets you engage with, the bets you place, the time and duration of your sessions, and the device and browser type you use to access the service. This usage data serves several important purposes: it allows us to improve platform performance and personalise your experience, it helps our responsible gaming team identify patterns that may indicate problematic behaviour, and it supports the integrity of our betting markets by enabling detection of suspicious wagering activity. Session data such as IP addresses and device identifiers may also be used for fraud prevention and account security monitoring. We use industry-standard analytics tools that process this data within our secure infrastructure, and we do not share individual usage profiles with advertisers or data brokers. Usage data is retained for a rolling period consistent with our operational and regulatory needs, after which it is anonymised or deleted.
When you contact the xxjili support team, submit a query through the FAQ page, or interact with any platform communication channel, we retain a record of that correspondence including the content of your messages, the date and time of contact, and the resolution reached. This data is used to deliver consistent and effective customer support, to train our support team, and to maintain an audit trail for any dispute or compliance-related matter. If you opt in to receive promotional communications from xxjili, we will also retain your communication preferences so that we can send you relevant offers and platform updates. You may opt out of marketing communications at any time without this affecting your ability to use the platform. Support records are kept for a reasonable period to allow follow-up on unresolved matters, and are accessible only to authorised xxjili staff with a legitimate operational need.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you are entitled to the following data rights when using xxjili.
You have the right to request a copy of all personal data xxjili holds about you at any time. We will respond to verified access requests within the timeframe required under Philippine data protection law, providing you with a clear summary of the information held and the purposes for which it is processed.
If any personal data we hold about you is inaccurate, incomplete, or outdated, you may request that it be corrected. This is particularly important for identity and contact details, which directly affect your ability to verify withdrawals and receive account notifications. Correction requests are processed promptly by the compliance team.
You may request the deletion of your personal data where there is no longer a legitimate legal or operational reason for xxjili to retain it. Note that certain records — particularly those required by Philippine anti-money laundering and gaming regulations — must be retained for specified minimum periods even after a deletion request is received. We will inform you of any such limitations when processing your request.
You have the right to object to the processing of your personal data for direct marketing purposes, and xxjili will honour such objections immediately. You may also object to data processing carried out on the basis of legitimate interests, in which case we will review whether our interests are overridden by your rights and stop the processing if they are.
To submit a data rights request, contact the xxjili support team through the contact details listed on the FAQ page. All requests must be submitted by the registered account holder and may require identity verification to prevent unauthorised access to another player's data. We aim to acknowledge all requests within three business days and to resolve them within 30 days, in line with the requirements of the Philippine Data Privacy Act. If you are not satisfied with our response to a data rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
In the unlikely event of a personal data breach that poses a real risk of serious harm to you, xxjili will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the breach, in accordance with Philippine law. The notification will describe the nature of the breach, the categories of data affected, and the steps we are taking to address it. We take data security extremely seriously, and our systems are regularly tested and updated to minimise the risk of unauthorised access.
Here are the questions Filipino players ask most often about data privacy on the xxjili platform.
We built this platform for Filipino players who deserve transparency, security, and respect. If you have any questions about how your personal information is handled, our support team is ready to help. Ready to get started? Register a free account today and experience mobile-first gaming built around you.